Get Results Fast with Hands-on Zendesk Training
Training
Whether you're new to Zendesk, or an old hand, Zendesk offers hands-on training courses that will help you get results faster. Zendesk training courses are taught by world-class experts in our products and in "best practices" for delivering awesome customer service. So you'll not only learn ways to be more productive with Zendesk, but you'll also learn tips and techniques used by companies like Groupon, Eventbrite, Livescribe and others.
Upcoming Training
Courses are available online and in-person at Zendesk offices in San Francisco and on-site for private training. Pricing is per student, private training can be priced per company.
1. Agent Essentials
| May 28 | 09:00AM - 12:00PM British Summer Time | Online Webinar (Europe) | $ 199.00 USD |  |
| Jun 5 | 11:00AM - 02:00PM Pacific Daylight Time | Online Webinar (USA) | $ 199.00 USD | |
2. Agent Expert
| Jun 6 | 11:00AM - 02:00PM Pacific Daylight Time | Online Webinar (USA) | $ 199.00 USD | |
3. Administrator Essentials
| May 17 | 10:00AM - 01:00PM British Summer Time | Online Webinar (Europe) | $ 199.00 USD | |
| May 17 | 02:00PM - 05:00PM Eastern Standard Time (New South Wales) | Online Webinar (Asia Pacific) | $ 199.00 USD | |
| May 30 | 09:00AM - 12:00PM British Summer Time | Online Webinar (Europe) | $ 199.00 USD | |
| Jun 7 | 11:00AM - 02:00PM Pacific Daylight Time | Online Webinar (USA) | $ 199.00 USD | |
4. Administrator Expert
| Jun 8 | 11:00AM - 02:00PM Pacific Daylight Time | Online Webinar (USA) | $ 199.00 USD | |
Contact us about scheduling a private training program or request a class at a time that works for you.
Testimonials
I'm sure the two day investment saved me many hours in configuration and set-up time because I got a big picture of how the software works and the relationship between the helpdesk objects like agents, tickets and triggers.
As a fairly new (but not brand-new) user of Zendesk, these training courses helped me to understand both the terminology/simpler concepts AND the more complex options. I came away from the session much more confident in my use of the product.