- Measure your team's success and improve efficiency with analytics
-
Understand team performance with prebuilt dashboards 0 hr 25 min
-
Create custom reports 0 hr 25 min
-
Interact and drill down into reports using result manipulations 0 hr 13 min
-
Create new custom metrics and attributes using calculations 0 hr 25 min
-
Share your team's success with customized dashboards 0 hr 20 min
- Wrap Up
-
Course Summary
On-Demand: Measure your team's success and improve efficiency with analytics
Video (1 hr 48 min)
Description
Learn how to use analytics to understand and act on your reporting data.
Audience
This course is relevant to Zendesk Admins who want to use analytics to understand and act on their reporting data.
Recommended Pre-requisites
None