About this package

The Zendesk Digital Launch Package is a new service offering for customers who are new to Zendesk and looking to self-serve to get up and running quickly and efficiently. The Zendesk ecosystem is already full of resources, but this Package provides you with a curated set of learning paths, including demo videos and bite-sized lessons, tailored specifically to guide you through your Zendesk setup and go-live tasks. You will also be able to register for consultant-led training sessions, where you'll go over demos, best practices, common use cases, and have the opportunity to get all of your questions answered. You'll also receive a downloadable go-live checklist to help you track and manage all of your go-live tasks.  

Audience 

This package is intended for our small to medium sized business customers. If you are unsure if this package is a fit for you and your team, please reach out to training@zendesk.com for further guidance. 

What's included? 

By purchasing this package, you will have access to the following resources to help you launch your Zendesk quickly and efficiently:

• Self-service digital onboarding learning path including the essentials + bonus content for advanced users
• Downloadable template / go-live checklist
• Live training session with a Zendesk expert (remote)

  Available languages 

The content included in this package, including the live sessions, is currently only available in English.